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Yankee Majumder

AI/ML · RAG · GCP Vertex AI
Technical Lead & AI/ML Engineer
Experienced IT professional with 6+ years in system engineering, now specializing in AI/ML, Retrieval-Augmented Generation (RAG), and GCP Vertex AI. Building intelligent, cloud-native applications that bridge enterprise IT operations with modern machine learning — at Cognizant and beyond.
Yankee Majumder
At Candoor Tecspace

Education

Bachelor of Technology in Information Technology

West Bengal University of Technology

Graduated: 2016

Established a strong foundation in core IT concepts, programming, computer science, and IT system design principles, which underpin my current expertise in delivering enterprise IT solutions.

Technical Skills

AI / ML & RAG

RAG Pipelines
LangChain
LLM Integration
AutoML

GCP & Vertex AI

GCP
Vertex AI
Cloud Run
BigQuery

Programming & Frameworks

Python
Flask / FastAPI
TypeScript
Next.js / React

Cloud & Infrastructure

Azure Microsoft Azure
Intune Microsoft Intune
Docker

Identity & Access Management

IAM Identity Management
Office 365 Office 365

Tools & Monitoring

Nexthink Nexthink
ServiceNow ServiceNow
PowerShell PowerShell

Projects (AI/ML)

Featured ML and NLP projects — loaded from data/projects.json

Certifications

Microsoft Azure Administrator (AZ-104)

Advanced cloud infrastructure and deployment strategies

Nexthink Administrator Professional

Digital employee experience monitoring and analytics

Professional Experience

Technical Lead

Cognizant Technology Solutions
2018 - Present

Leading enterprise IT operations with focus on incident management, access control, infrastructure monitoring, and digital employee experience optimization across global clients.

Identity Management Transition Project (Okta to SSPR)

  • Orchestrated enterprise-wide migration from Okta identity platform to Microsoft Self-Service Password Reset (SSPR)
  • Designed and implemented comprehensive transition strategy affecting 5,000+ users across multiple geographic locations
  • Developed automated PowerShell scripts for bulk user migration and policy configuration
  • Established new authentication workflows and security protocols aligned with organizational compliance requirements
  • Conducted extensive user training sessions and created detailed documentation for smooth adoption
  • Achieved 99.8% successful migration rate with zero business-critical downtime
  • Reduced password-related helpdesk tickets by 40% through improved self-service capabilities
Microsoft SSPR Okta PowerShell Azure AD Identity Management

Digital Employee Experience Enhancement

  • Implemented Nexthink analytics platform for real-time visibility into employee digital experience
  • Developed custom dashboards and alerts for proactive issue identification and resolution
  • Utilized Splunk logs analysis for comprehensive user behavior and system performance insights
  • Established SLA monitoring and reporting mechanisms improving client satisfaction by 35%
  • Automated routine troubleshooting tasks using Nexthink Remote Actions, reducing resolution time by 50%
Nexthink Splunk ServiceNow Azure Monitor

Support Analyst

Unisys Corporation
2016 - 2018

Specialized in large-scale system migrations and enterprise infrastructure transitions, ensuring seamless technology adoption with minimal business disruption.

Enterprise Infrastructure Migration Project

  • Led critical legacy system migration involving 200+ servers and 3,000+ user accounts across multiple data centers
  • Designed comprehensive migration timeline with detailed rollback procedures and risk mitigation strategies
  • Collaborated with cross-functional teams including network engineers, database administrators, and security specialists
  • Developed automated migration scripts and validation procedures to ensure data integrity throughout the process
  • Implemented robust monitoring and alerting systems for real-time migration status tracking
  • Conducted thorough testing phases including user acceptance testing and performance validation
  • Successfully completed migration 2 weeks ahead of schedule with 99.9% data integrity maintained
  • Delivered comprehensive post-migration support and optimization recommendations
Windows Server Active Directory PowerShell VMware SQL Server

Security & Compliance Initiative

  • Implemented enterprise-wide security policies and access control mechanisms
  • Conducted security audits and vulnerability assessments for client infrastructure
  • Developed incident response procedures and disaster recovery protocols
  • Achieved 100% compliance with industry security standards and regulations
Security Auditing Compliance Risk Management ITIL

Get In Touch

Ready to discuss opportunities or collaborate on innovative IT solutions? Let's connect!

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